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    nkoda joyas

    nkoda joyas
    • Gift guide
    • Jewelry
      • Rings
      • Earrings
      • Pendants
    • Collections
      • Cordys
      • Aire
      • Pompa
      • Nebulosa
      • Uniq
      • Harria
      • Eguzkilore
      • Itxas
      • Hexa
    • Design
      • Personalized jewelry
      • Alliances
    • Nkoda
      • Workshop
      • About us
      • Store
    • Journal
      Close

      Sign in

      We've sent you an email with a link to update your password.
      Lost your password ?
      Create your account

      Reset your password

      We will send you an email to reset your password.

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      Cart 0 item €0,00
      nkoda joyas
      Cart 0 item €0,00
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      nkoda jewelry offers you a period of 15 days from receipt of the package to choose one of the following options: on the one hand, a size change, or if you prefer, we accept the return of the jewelry for which you will receive a voucher to exchange in our store, both physical and online.

      Trying to offer a responsible purchase, our jewelry does not accept a full refund for them.

      If you have any questions about how to know your ring size, visit our SIZE GUIDE or write to us at nkodajoyas@gmail.com and we will be happy to provide you with the necessary help to make your choice the correct one.

      GENERAL INFORMATION

      • In the case of a ring size change, the waiting time is 15 days if the required size is not available, which we will inform you of. For the rest of the items it will also depend on their existence in our store.
      • To be accepted for return, the product must be in perfect condition, in addition to being in its original packaging.
      • Once the piece to be exchanged is received, and from that date the 15 calendar days will be counted for the subsequent shipment of the new jewel.
      • Customers will assume the full cost of the return, which will depend on the country or region. With an approximate cost of:

      Spain: 6 euros
      Europe: 15 euros
      Rest of the world: 25 euros

      If you are going to request a size change, we recommend that you make sure it is the correct size you need. If you need help, write to us at nkodajoyas@gmail.com or contact via Whatsapp at +34 699193721 and we will help you with the process.

      To process a return, click on the following link below and you will access our returns and exchanges portal.

      You must enter your order number, your email and follow the simple steps:

      START RETURN PROCESS
      If you have any problems or questions that may arise, you can contact the returns portal help@itsrever.com or write to us personally at nkodajoyas@gmail.com where we will be happy to help you.

      WE CHECK AGAIN:

      • All our pieces are made in our workshop, where depending on their design or stock, the delivery period can be up to 15 days, although we will contact you once the purchase is made.
      • Returns are not accepted for both personalized pieces and unique jewelry.
      • For sizes that are very small or larger than usual, contact us to tell us about the situation and see the ideal solution.

      SIMPLE EXCHANGES AND RETURNS PROCESS

      EASY RETURNS

      Follow the simple steps in our returns portal.

      15 DAYS

      From the delivery date.

      PREMIUM SERVICE

      Labels included.
      Deliver your package or schedule a pickup at your home.

      PERSONALIZED ATTENTION

      nkodajoyas@gmail.com

      RESPONSIBLE RETURNS PROCESS

      INFORMATION

      • Contact
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